Privacy Policy

At Superbuy Buzz (accessible from https://superbuy.buzz), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by Superbuy Buzz and how we use it.

As a reverse purchasing agent and direct mail service provider specializing in sourcing goods from China for global clients, we understand the importance of handling your personal and shipping data with the utmost care.

Information We Collect

We collect information necessary to facilitate the procurement and international shipping of your orders. This includes:

• Personal Identification Information: Name, email address, phone number.
• Shipping Information: Physical delivery address, postal code, and country.
• Order Details: Information regarding the specific luxury items, beauty products, or home goods you request us to source.
• Payment Information: Transaction details necessary to process your purchases and service fees. Note that we do not store sensitive credit card details on our servers; these are processed by secure third-party payment gateways.
• Log Data: Information such as your IP address, browser type, and access times when you visit our website.

How We Use Your Information

We use the information we collect in various ways, including to:

• Process and Fulfill Orders: The primary use of your data is to purchase products on your behalf and arrange for international reverse direct mail logistics to your designated address.
• Communicate with You: To provide updates on order status, shipping tracking numbers, and to answer your customer service inquiries.
• Improve Our Services: To understand how you use our website and to optimize our procurement strategies and user experience.
• Fraud Prevention: To detect and prevent fraudulent transactions and maintain the security of our platform.

Sharing of Information

We respect your privacy and do not sell your personal information to third parties. However, in order to provide our reverse purchasing services, we must share specific data with trusted third parties:

• Logistics and Shipping Partners: We share your name, address, and phone number with international courier services (such as DHL, FedEx, UPS, or postal services) to ensure your package is delivered correctly.
• Payment Processors: We use trusted third-party payment providers to securely process your financial transactions.
• Legal Compliance: We may disclose your information where required to do so by law or subpoena.

Data Security

We value your trust in providing us your Personal Information, and we are dedicated to protecting it. We implement stringent quality control measures not just for products, but for data handling as well. We use commercially acceptable means to protect your personal information, including secure server software (SSL) to encrypt data during transmission.

Cookies

Superbuy Buzz uses cookies to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and other information.

Third-Party Links

Our website may contain links to other websites (such as Chinese e-commerce platforms like Taobao or JD.com for product reference). If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.